New Tenant Portal
Hideaway Storage Group welcomes and encourages our tenants to sign up for the online Tenant Portal. The new online portal allows you access to your complete account history including payments, charges, credits or discounts. You can update your personal contact information and submit the required change of address form if you are moving.
The Tenant Portal gives you a variety of ways to make your monthly payment online. You can set up your payment to drafted automatically on the 1st of each month or you can save your account information and process it manually from your phone or desktop computer. Online payments can only be made with a Visa or Mastercard.
Hideaway Storage group also accepts rent payments in the form of personal checks, money orders, and certified funds. We have two local offices you can mail your payment in to or to deliver your payment in person. These locations are conviently located at 1008 Professional Drive W. Shreveport, LA 71105 and 4360 Roy Road Shreveport, LA 71107. Our office hours our Monday - Friday, 8:00 a.m. to 5:00 p.m.
Please be aware, the on-site kiosks are no longer an option for monthly rental payments. All current tenants must re-register online in order to make a payment through the new portal. You will not be able to access this account with your former username and password. If you have any problems or questions regarding the kiosk, please contact management for help.
Hideaway Harbor Storage
5506 Jefferson Paige Road
Shreveport, LA 71119